Support
We offer a flexible and client specific approach to support, that ensures our client are getting value for money.
Our monthly service contracts are based on rates/hour and therefore the hours that are required is tailor made to each client based upon the amount of hardware and users that we are required to support.
The support network is designed to supply both on-site and off-site support, which ensures that our clients always receive the best possible support, whenever they need it. Our Silver and Gold SLA packages included full IT and Project management.
Key Services
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Predictable monthly service fee makes budgeting easier
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Scalable service and fee based on the staff and equipment we support
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Communication and collaboration tools to increase productivity
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Reduced technology infrastructure expenditures
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Unlimited support for happier, more productive employees
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Remote-user solutions and support
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Vendor relations to ensure seamless solutions
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CTO-level consulting to help you select the most effective technology and software
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Support to inhouse IT teams bridging expensive skills gaps